Privacy Policy

Privacy Policy

Last Updated: January 2024

At KevH.Barberstudio, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

Information You Provide

  • Account Info: Name, email, password
  • Shipping Info: Address, phone number
  • Payment Info: Processed securely by third parties
  • Communications: Emails, reviews, support inquiries

Automatically Collected

  • Device Info: Browser, IP address, timezone
  • Usage Data: Pages visited, products viewed
  • Cookies: For cart, preferences, analytics

2. How We Use Your Information

Order Processing

  • Fulfill and ship your orders
  • Send order confirmations and updates
  • Process payments and refunds
  • Prevent fraud and verify identity

Customer Service

  • Respond to inquiries and requests
  • Send important account notifications
  • Provide product recommendations
  • Handle returns and exchanges

Marketing (With Consent)

  • Email newsletters and promotions
  • Personalized product suggestions
  • Customer satisfaction surveys
  • Social media targeted ads

3. Information Sharing

We Share With:

  • Service Providers: Shipping, payment, email
  • Business Partners: Only as needed for services
  • Legal Requirements: If required by law
  • Business Transfers: In case of merger/sale

We Never:

  • Sell your personal information
  • Share without legitimate purpose
  • Use for unrelated purposes

4. Third-Party Services

We use trusted partners:

  • Shopify: E-commerce platform
  • Payment Processors: Stripe, PayPal
  • Shipping: Various carriers
  • Analytics: Google Analytics
  • Email: Marketing platforms

Each has their own privacy policy.

5. Data Security

We Protect Your Data With:

  • SSL encryption for all transactions
  • Secure password requirements
  • Limited access to personal data
  • Regular security updates
  • PCI compliance for payments

You Can Help By:

  • Using strong passwords
  • Not sharing account credentials
  • Logging out on shared devices
  • Reporting suspicious activity

6. Your Rights

You Can:

  • Access: Request your data
  • Correct: Update inaccurate info
  • Delete: Request removal (some exceptions)
  • Opt-out: Unsubscribe from marketing
  • Port: Receive data in portable format

How to Exercise Rights:

Email: kevh.barberstudio@gmail.com Include: Full name and specific request

7. Cookies & Tracking

We Use Cookies For:

  • Shopping cart functionality
  • User preferences
  • Analytics and improvements
  • Marketing (with consent)

Managing Cookies:

  • Browser settings to block/delete
  • May impact site functionality
  • Essential cookies can't be disabled

8. Marketing Communications

Email Marketing

  • Only with your consent
  • Unsubscribe link in every email
  • Control preferences in account

SMS Marketing

  • Explicit opt-in required
  • Text STOP to unsubscribe
  • Message rates may apply

9. Children's Privacy

  • Our site is for 18+ users
  • We don't knowingly collect from children
  • Parents: Contact us if child provided info

10. International Users

Data Transfers

  • We operate in Sydney
  • Data may be processed elsewhere
  • We ensure appropriate safeguards

Regional Rights

  • EU users: GDPR rights apply
  • California: CCPA rights apply
  • Other regions: Local laws apply

11. Data Retention

We keep your data:

  • Orders: 7 years for tax/legal
  • Accounts: Until deletion requested
  • Marketing: Until opt-out
  • Support: 2 years

12. Changes to Policy

  • We'll notify of material changes
  • Via email or site notice
  • Review periodically

13. Contact Us

Privacy Questions:

Email: kevh.barberstudio@gmail.com
Mail: 4/15 Darley street, Newtown
Response Time: Within 30 days

14. Specific Disclosures

California Residents

Under CCPA, you have additional rights:

  • Know what personal info is collected
  • Know if sold or disclosed
  • Say no to sale of personal info
  • Equal service and price

EU Residents

Under GDPR, you have rights including:

  • Data portability
  • Restriction of processing
  • Object to processing
  • Lodge complaint with authority

15. Analytics & Advertising

Google Analytics

  • Collects usage data
  • Uses cookies
  • Anonymized IP addresses
  • Opt-out: Google Analytics Opt-out Browser Add-on

Facebook Pixel

  • For targeted advertising
  • Tracks conversions
  • You can adjust Facebook ad preferences

Your privacy matters to us. If you have any questions or concerns about this policy or our practices, please contact us.

KevH.Barberstudio
Your trusted partner in grooming